CAREER CENTER

Digital Engagement Manager

Reports to: Director of Communications and Public Voice

Location: New York City (or Remote)

Salary Range: $75,000

 

Objective

At a time where LGBTQ+ youth are both vulnerable to the current political climate - while highly visible and more resilient than ever before - the Digital Engagement Manager is responsible for helping achieve GLSEN’s mission of LGBTQ-inclusive K-12 schools by leveraging all digital channels – social, web, email, SMS, advertising, and blog – to advance GLSEN’s programs, services, and offerings.

Through the development of digital strategies and campaigns, the Digital Engagement Manager works to increase GLSEN’s reach with target audiences, create engagement paths, and drive meaningful action. The Digital Engagement Manager of Media Relations and Public Voice will work across all digital mediums to ensure that GLSEN’s brand and messaging are at the forefront of both the national and local conversations on LGBTQ youth and K-12 education. This manager will communicate clearly and compellingly with GLSEN’s expansive constituency, including youth, educators and school administrators, parents, chapters, partner organizations, and volunteers in our chapter network to activate these audiences to improve the climate of our nation’s schools for all. This manager will foster and facilitate communication and collaboration across departments, and across GLSEN’s 41 Chapters in 38 states. This person will have demonstrated an ability to help set a compelling and inspiring strategic digital vision for the department and organization. Finally, and most importantly, the Digital Engagement Manager will display a dynamic passion for changing the world for the better for LGBTQ youth and have an anti-oppressive and anti-racist approach to all of their work.

Duties and Responsibilities

  • Develop and manage digital campaigns marketing GLSEN’s programs, services, and offerings through the use of social, landing pages, email, SMS, digital advertising, and blog
  • Work with staff, Chapter volunteer network, student leaders, and partner organizations to develop campaigns and content to achieve organizational goals
  • Create campaign plans and reports, including tracking and analyzing key performance indicators related to digital channels
  • Oversee GLSEN’s social media channels
  • Work with Chapters to ensure messaging consistency
  • Support Chapters in their Digital Engagement work
  • Advise and support in development and maintenance of website and CRM
  • Provide technical training and content development support for staff and volunteers to better leverage digital channels in their work

Qualifications and Required Skills

  • 3-5 years experience managing integrated digital campaigns
  • Extensive knowledge of social media platforms and best practices
  • Proficient in HTML
  • Working knowledge of Drupal 8 or other CMS
  • Experience working with CRM databases
  • Working knowledge of search engine optimization best practices
  • An understanding of digital analytics
  • Creative approach in pursuing organizational opportunities
  • Experience creating communications strategies
  • Enthusiastic approach to working collaboratively with, and providing support for, staff and volunteers across the network who have widely varied levels of skill and comfort with digital media
  • Ability to work under pressure, prioritize, move multiple projects forward, honor commitments, and deliver on tight deadlines
  • Strong writing, editing, and oral communication skills
  • A passion for LGBTQ issues in K-12 education
  • Experience in nonprofit and/or advocacy environments a plus

Physical Requirements

  • Ability to sit for eight (8) or more hours with breaks.
  • This is a sedentary position, with occasional periods of standing.
  • This position demands extensive keyboarding, visual acuity required

Supervisory Responsibilities

This role will directly manage the Digital Engagement Associate.

Please submit your resume and a letter of interest at glsen.org/apply-work-glsen. Please do not email, fax, or mail applications.

The Digital Engagement Manager may be a remote position GLSEN has offices in NYC and D.C., up to 20% of this position will include travel when it is safe to do so. During the Coronavirus pandemic this role is 100% remote while social distancing orders are in place.

GLSEN is an Equal Opportunity Employer. We strongly encourage people of color, people of diverse gender identities, people with disabilities, women, and non-LGBTQ people to apply.

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Bonnie Washick

Federal Policy Manager
Pronouns: She/Her

Bonnie Washick

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Tessa J. Juste

State and Local Policy Manager
Pronouns: She/Her

Tessa J. Juste

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Jade deShong-Logan

Sr. Operations Manager
Pronouns: She/Her

Jade deShong-Logan

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Caitlin Clark, Ph.D.

Senior Research Associate
Pronouns: She/Her

Caitlin Clark, Ph.D.

Caitlin (or Caitie) has a PhD in Developmental Psychology with a portfolio in Women’s and Gender Studies from the University of Texas at Austin. She has experience teaching, evaluating, and conducting research in schools of all levels. Caitie’s research specialties include the experiences of transgender and nonbinary youth, LGBTQ+ youth in sports, and elementary education. Before GLSEN, Caitie worked as an Evaluation Analyst at the Austin Independent School District and she has taught at the undergrad and preschool level. Outside of work Caitie loves live music, attempting complicated and new recipes, and women’s soccer.

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Joseph Kosciw, Ph.D.

Director of Research
Pronouns: He/Him

Joseph Kosciw, Ph.D.

Dr. Joseph Kosciw is Director of the GLSEN Research Institute. GLSEN is recognized worldwide as an innovative leader in the education, youth development and civil rights sectors fighting to end bias-based bullying, violence and discrimination in K-12 schools and promote a culture of respect for all. For nearly two decades, the GLSEN Research Institute has supported the organization's mission by conducting original research on issues of sexual orientation and gender identity/expression in K-12 education and evaluating GLSEN programs and initiatives. The Institute also provides technical assistance to local GLSEN chapters and other safe school advocates in the U.S. who wish to conduct research on LGBTQ student experiences, and houses GLSEN's international initiatives which provide technical assistance to NGO and education leaders on LGBT issues in education across the globe.

Dr. Kosciw has a Ph.D. in Community Psychology from New York University, a B.A. in Psychology from the College of Arts and Sciences and an M.S.Ed. in Psychological Services in Education from the Graduate School of Education at the University of Pennsylvania.

Dr. Kosciw trained as a family therapist and has worked as a school counselor and psychoeducational consultant in elementary and secondary schools. He has been conducting community-based research for over 20 years, including program evaluations for non-profit service organizations and for local government. Under his leadership, GLSEN Research focuses on understanding the school experiences of all students, specifically as they are related to issues regarding sexual orientation and gender identity/expression, the school experiences of LGBT parents, perceptions of educators and school administrators regarding school climate, and the utility of school- and community-based efforts regarding bullying and harassment and efforts to create safe and affirming learning environments. GLSEN’s research is widely used for education policy advocacy as well as commonly cited in public media regarding LGBT student issues and school safety.

Kosciw’s work has been published in diverse scholarly and practitioner journals, including the Journal of Youth and Adolescence, the Journal of School Violence, and the Prevention Researcher. He also serves on the editorial board of the Journal of LGBT Youth: The Interdisciplinary Quarterly of Practice, Research, Policy, and Theory. He has also appeared on numerous national television and radio programs as an expert on LGBT student experiences.

In addition to his passions for community-based research, Dr. Kosciw is passionate about dogs, Eurovision, and Ukrainian pop music.

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Stephan Peters

Accounting Manager
Pronouns: He/Him/His

Stephan Peters

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Ashley Dinan

Senior Accounting Manager
Pronouns: She/Her/Hers

Ashley Dinan

Ashley joined GLSEN in 2005 as a Finance Associate to support the accounting processes of the GLSEN National Office and Chapter Network. Ashley's work in the non-profit sector began at the Huntington's Disease Society of America as the Chapter Operations Coordinator, working similarly with both the National Office and Chapter Network. Prior to that, Ashley has held positions at Credit Lyonnais and served as a legal clerk.

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Onyx Ewa

Youth Programs Associate
Pronouns: They/Them

Onyx is a multi-talented artist, activist, writer, and model who dreams of using art to amplify their voice and produce positive social change. They were named GLSEN's Student Advocate of the Year in 2019 due to their work with GSAs and GSA coalitions. In their free time, they enjoy making clothes, reading, and playing classical guitar. They are now a student at Harvard University, a Point Foundation Scholar, and a GLAAD/Teen Vogue 20 Under 20 Honoree.

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Michael Rady

Rainbow Library Program Manager
Pronouns: He/Him/His

Michael Rady

Michael Rady (he/him) is a queer educator, organizer, and reader. Michael believes radical transformation is needed in American education to deliver equity for all learners, especially BIPOC students and LGBTQ+ students. Before joining GLSEN, Michael was a third-grade teacher, curriculum writer, and Senate education policy staffer. Michael’s involvement in LGBTQ+ inclusive education started when he was asked to lead the LGBTQ+ staff community group for a network of public schools in the Northeast. Interest in the group grew immensely: it increased to over 500 members, marched in pride parades, and transformed internal policies for LGBTQ+ staff and students. In 2018, Michael joined GLSEN’s Connecticut chapter to launch the Rainbow Library, a program that sends queer-affirming books to schools. Since then, the program has grown to thousands of locations in dozens of states. He sees the Rainbow Library not only as way to help youth access queer-affirming literature, but as a bridge to other LGBTQ+ supports and policy changes. Originally from New York, Michael currently splits his time between Nashville, Tennessee, where his partner and their dog, Reese, reside, and Cambridge, Massachusetts, where Michael is pursuing a Master of Education at the Harvard Graduate School of Education.

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Indie Landrum

Youth Programs Associate
Pronouns: They/Them

Indie Landrum

Indie is a trans nonbinary queer neurodivergent artist. Their experience being a homeless queer/trans youth shaped their devotion to youth work and social justice. Indie has over 10 years of experience working directly with youth in various way, from case management with homeless youth to community organizing development of queer and trans students. They have a passion for making mediocre art and cuddling with their adorable fur-babies.

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Aubri Tuero

Individual Giving Manager
Pronouns: She/Her/Hers

Aubri Tuero

Aubri Tuero is a development professional living in Salt Lake City, Utah. She holds a Master of International Service in Global Governance, Politics, and Security from American University in Washington, DC and a dual Bachelor of Art in History and Film & Media Arts from the University of Utah. Ms. Tuero is also a board member of Friends of Gilgal Sculpture Garden, working to preserve public art in Utah. In her personal life she enjoys taking her dog Vito to the park and discussing books with her Short Book Club.

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Morgan Stinson

Corporate and Foundation Relations Manager
Pronouns: She/Her

Morgan Stinson

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Jacqueline Schweiger

Database Manager
Pronouns: She/Her

Jacqueline Schweiger

Jacqueline Schweiger (she/her) is the Database Manager at GLSEN, where she processes and reports on donor and gift information. She has worked in nonprofit development for a number of years, including at GLAAD, the French Institute Alliance Française, and the Museum of Jewish Heritage - A Living Memorial to the Holocaust.

Jacqueline graduated from the University of Virginia and holds a master’s degree in Art Business from Sotheby's Institute of Art. In her free time, she enjoys reading, swimming laps, and spending time with her family.

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Steve Mancuso

Senior Major Gifts and Individual Giving Officer
Pronouns: He/Him/His

Stephen Mancuso

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Lyndsey Godwin

Manager of Network Capacity Building
Pronouns: She/Her and They/Them

Lyndsey Godwin

Growing up in rural Ohio, Lyndsey knew a more just, loving, and liberated world was possible, even if she didn’t understand how; as an adult they understand that building that world requires community, action, anti-racist practice, and a lot of humility. Using practical, learner-centered approaches, Lyndsey partners with organizers, artists, academics, faith leaders, and educators to facilitate practices that invite all to get more comfortable with discomfort in order to build solidarity and courage. Lyndsey brings nearly 15 years of anti-oppression training, program design, and coaching focused on growing queer liberation and reproductive freedom through multi-racial organizing centered in iteration, experimentation, and healing. They were one of the founding directors and board members of Nashville Launch Pad, a LGBTQ+ affirming emergency shelter for youth 18-24, and serves on the Board of Directors for SisterSong Women of Color Reproductive Justice Collective. Lyndsey is southern by the way of y’all, perpetually curious, and camp kid at heart (with over 20 years working collaboratively to design camp and youth leadership experiences).

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Jamond J. Foree

Community Mobilization Manager
Pronouns: He/Him

Jamond J. Foree

Born and raised in Cincinnati, Ohio, Jamond has spent his career working to improve the cognitive, physical, and social-emotional outcomes for young people from cradle to career.

Most recently Jamond provided professional development and capacity building support to the Ohio Department of Education's 21st CCLC network. Additionally, he has served as Youth Development & Education Program Director for the YMCA of Greater Cincinnati, Senior Manager for Community Strategies at StrivePartnership and as Technical Advisor for the YMCA of the USA.

As a trainer and skilled facilitator, Jamond has worked all across the country helping organizations, school districts, and municipalities build capacity while developing strategies to ensure diversity, inclusion, and equity. In addition, Jamond is a multidisciplinary artist having worked professionally as a costume designer, actor, and writer. When he is not trying to save the world, he is busy working his most important job: Dad.

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Key Jackson

Deputy Executive Director for Programs and Power Building
Pronouns: They/Them/Theirs

Key Jackson

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David Eng-Chernack

Deputy Executive Director for Communications and Development
Pronouns: He/Him/His

David Eng-Chernack

David is an accomplished and progressive marketing, communications and public relations professional with extensive experience in the multi-faceted for- and not-for-profit national and international arenas. Before GLSEN, he was the Chief Marketing and Communications Officer at the Tenement Museum where he was responsible for all communications, marketing, advertising, brand management, media and public relations.

Prior to joining the Tenement Museum, he was the Marketing and Development Director for New York City’s Chinatown as part of the post-9/11 revitalization efforts. There he oversaw the Explore Chinatown tourism marketing campaign as well as the production of events such as Taste of Chinatown and Lunar Stages to draw visitors back to the neighborhood.

He has provided unique and unorthodox marketing approaches to a diverse roster of projects and institutions including New York City, where he helped create the landmark “I Love New York” campaign, The Metropolitan Opera and GMHC and amfAR during the early years of the HIV/AIDS epidemic.

He has spoken nationally and internationally on public relations, multiculturalism and diversity marketing and outreach in Birmingham (UK), Vancouver, Washington D.C., San Antonio and London; and is an Adjunct Professor at the New School teaching Arts & Cultural Marketing and Introduction to Nonprofit Management.

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Aaron Ridings

Chief of Staff and Deputy Executive Director for Public Policy and Research
Pronouns: He, Him, His/They, Them, Theirs

Aaron Ridings

Aaron Ridings (he/they) is the Chief of Staff and Deputy Executive Director for Public Policy and Research at GLSEN. He coordinates cross departmental initiatives and directly oversees the Research Institute and the Public Policy Office based in Washington, DC. He has advanced inclusive data collection and authored and helped pass policies in partnership with federal, state, city, county, school district, and tribal governments during his twenty year career in public service. His previous experience includes serving as the Associate Director of the LGBTQ+ Research and Communications Project at the Center for American Progress, Co-Chair of the Oregon Safe Schools and Communities Coalition, along with several other roles in LGBTQ+ missioned nonprofit organizations. He was a long-time aide to Multnomah County, Oregon Chair Deborah Kafoury and most recently had stints working for Washington, D.C. Mayor Muriel Bowser and U.S. Representative Sharice Davids (KS-3). Aaron has a Master of Public Administration from Portland State University and lives with his partner in Washington, DC.